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Utilities FAQs

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Utilities FAQs

Residents must contact the utilities office to arrange to enter into utility agreements.   

Utility Bills are issued on or about the 15th of every month for the previous months consumption and charges.  Payments are then due on the last day of every month.

A 2 % penalty is charged on any payments made after the due date. Payments made at the bank, banking machine or through telephone or internet banking are credited to the customer’s accounts on the date that the funds are deposited into the County’s bank account.

Please pay early enough to allow time for the payment to be processed.

Utility Bills can be paid

  • by mail,
  • internet banking,
  • at your local financial institution,
  • pre-authorized payments,
  • through option pay,
  • in person, or
  • through the Thorhild County drop box.

To arrange pre-authorized payments, applicants should fill in the  Pre-Authorized Payment Form and send it to the County office along with a blank voided cheque from the account from which payments are to be made for monthly utilities.

 To arrange for E- Billing, send your account number, name, and address by email to utilities@thorhildcounty.com 

Utility Bills can be redirected to a vacation home with 30 days notice.  

Please contact the utilities office at 780-398-3741 ext. 2811 if you need additional information on these payment options. 

No. The account has to remain under the property owner's name.   The owner is responsible for utility bills and non-payment of the utility bills will result in transfer of outstanding balances to the owner’s tax account, pursuant to County bylaws.

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Alberta Emergency Alerts

Emergency Alerts will appear below when active.

tornado watch changed

### Area: (Woodlands Co. near Fort Assiniboine Timeu and Topland, Co. of Barrhead near Thunder Lake and Holmes Crossing, Co. of Barrhead near Neerlandia Bloomsbury and Vega, Co. of Barrhead near Barrhead and Lac la Nonne, M.D. of Lesser Slave River near Chisholm and Cross Lake, Westlock Co. near Larkspur Fawcett and Jarvie, Westlock Co. near Westlock and Clyde, Yellowhead Co. near MacKay Wildwood and Evansburg, Lac Ste. Anne Co. near Mayerthorpe and Sangudo, Lac Ste. Anne Co. near Cherhill and Glenevis, Lac Ste. Anne Co. near Onoway and Lac Ste. Anne, Parkland Co. near Entwistle Fallis and Tomahawk, Parkland Co. near Wabamun Carvel and Keephills, Parkland Co. near Spruce Grove and Stony Plain, Sturgeon Co. near Rivière Qui Barre and Villeneuve, Sturgeon Co. near Legal and Mearns, Sturgeon Co. near Morinville Volmer and Big Lake, Leduc Co. near Warburg Thorsby and Pigeon Lake, Leduc Co. near Calmar and Devon, Brazeau Co. near Drayton Valley and Breton, Co. of Wetaskiwin near Pigeon Lake, Co. of Wetaskiwin near Alder Flats and Winfield, Ponoka Co. near Rimbey Bluffton and Hoadley, Ponoka Co. near Crestomere, M.D. of Greenview near Fox Creek, Yellowhead Co. near Edson and Sundance Prov. Park, Yellowhead Co. near Peers and Niton Junction, Woodlands Co. near Benbow and Windfall, Woodlands Co. near Carson-Pegasus Prov. Park, Woodlands Co. near Goose Lake, Woodlands Co. near Whitecourt and Blue Ridge, Big Lakes County near Swan Hills)

tornado watch changed

### Area: (Brazeau Co. near Cynthia and Lodgepole, Yellowhead Co. near Minnow and Wolf Lakes and Elk River, O'Chiese 203 Res. and Clearwater Co. near Sunchild Cree Res., Brazeau Co. near Brazeau Dam)

tornado warning changed

### Area: (Brazeau Co. near Cynthia and Lodgepole, Brazeau Co. near Drayton Valley and Breton)

tornado warning in effect

At 5:06 p.m. Mountain Daylight Time Wednesday, Environment Canada has issued a tornado warning for South Central Alberta. Extra care and attention should be exercised in and around the following localities: Wolf Lake, Cynthia and Brazeau Dam. Environment Canada meteorologists are tracking a severe thunderstorm that is possibly producing a tornado. Damaging winds, large hail and locally intense rainfall are also possible. Area: (Brazeau Co. near Cynthia and Lodgepole)

tornado warning in effect

At 5:05 p.m. MDT, Environment Canada meteorologists are tracking a severe thunderstorm that is possibly producing a tornado. Damaging winds, large hail and locally intense rainfall are also possible. The thunderstorm that may produce a tornado is located just west of Lodgepole, and is heading to the east at 15 km/h. Very large tennis ball sized hail and strong winds are also possible. ### This is a dangerous and potentially life-threatening situation. Tornado warnings are issued when imminent or occurring thunderstorms are likely to produce or are producing tornadoes. Area: (Brazeau Co. near Cynthia and Lodgepole)

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Contact Thorhild County


 Telephone: 780-398-3741 
 Toll Free: 1-877-398-3777
 Fax: 780-398-3748
 Email:Thorhild County

  801 - 1st Street
Box 10 Thorhild, AB T0A 3J0

Thorhild County

 Hours: Tues - Fri 8AM - 4:30PM
       (Closed Mondays)

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