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Utilities Department

 

 

 

 

SIGN UP FOR E-BILLING SERVICES

Save time and money by registering to receive your utility bills electronically, through email, each month. 
Contact the Utilities Clerk,  at 780-398-2811 or utilities@thorhildcounty.com

 

NOTICE:  Thorhild County Utilities Department is working on correcting the error that occurred on 135 natural gas utility accounts, primarily located in the south-west end of the County. The error has been corrected and those utility bills were voided. New utility bills are issued and will be mailed out this week. We apologize for the inconvenience this has caused. Please contact 780-398-2811 should you have further questions. Thank you for your patience.

 

Thorhild Truck Fill Closure Notification - From March 17 to April 30, 2021 the Thorhild truck fill will be closed for servicing to rebuild the pump and shaft. Potable water will be available at the Abee, Egremont, Newbrook and Radway truck fills, and Non-Potable water available at Opal and Alpen truck fills.

 

Federal Fuel Charge Levy - Click Here for more Information

Thorhild County provides natural gas, water, and sewer services to residents in different areas of the municipality.

Clogged Sewer Lines  Important information on what cannot be flushed down the sewer. 

Streetlights in the Hamlets:  the County is not responsible for the street light in the Hamlets, nor does it repair the streetlights.  To report a problem, residents should contact Fortis Alberta at 310-9473 or see the Fortis Alberta website.    

 

             

Contacts

Director of Infrastructure
Wayne Maclean
780-398-2816
 

Utilities Manager
Ed Kneller
780-398-2819

 

Utilities Clerk
Tara Mauch
780-398-2811

24 Hour Emergency Line
780-398-3939

Office Hours
8:00 a.m. to 4:30 p.m. Mon. to Fri.

 

Natural Gas Utility Maximize
Water & Wastewater Utility Maximize
Solid Waste Collection Maximize

 

Utilities Consumer Advocate

Visit the website to compare electricity and natural gas prices, view historical rates, or assistance in resolving water and energy utility related issues. The website is an interactive resource that helps consumers make informed choices. 

http://ucahelps.alberta.ca

Q: How do I open a utilities account? Maximize
Q: How often will I get a utility bill? Maximize
Q: Will I get penalized if I pay late? Maximize
Q: What bill payment options do I have if I work out of town or go on vacation? Maximize
Q: I will be renting out my property; can the utility account be in my tenant's name? Maximize